1. General Information
Opal Devices is committed to delivering your orders in a timely and efficient manner. Please review our shipping policy to understand our delivery process.

2. Shipping Locations

  • We currently ship to select locations. Please check availability at checkout.

  • We do not offer international shipping at this time.

3. Processing Time

  • Orders are processed within 1-2 business days after confirmation.

  • You will receive an order confirmation via email or phone.

4. Delivery Time

  • Standard delivery takes 3-7 business days depending on your location.

  • Delivery times may vary due to unforeseen circumstances such as weather or courier delays.

5. Cash on Delivery (COD) Policy

  • All orders are processed on a cash-on-delivery (COD) basis only.

  • Customers must be available to receive and pay for the order upon delivery.

  • Failure to accept delivery may result in restrictions on future purchases.

6. Shipping Charges

  • Shipping fees (if applicable) will be displayed at checkout.

  • Any additional delivery charges due to remote locations will be communicated prior to shipment.

7. Order Tracking

  • Once your order is dispatched, we will provide tracking details (if available).

  • You can contact us at [email protected] for order status inquiries.

8. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery window, please contact us.

  • In the rare case of lost shipments, we will work with the courier service to resolve the issue.

9. Contact Us
For any shipping-related questions, reach out to us at: Email: [email protected]